JIRA Service Desk

Version: JIRA Service Desk 7.x

Jira Service Desk is a help desk request tracker by Atlassian. With Jira Service Desk, you can easily receive, track, manage, and resolve requests. Netsurion Open XDR integrates with JIRA Service Desk to track and monitor the security events such as authentication and login attempts.

Netsurion Data Source Integration for JIRA Service Desk allows you to monitor the following components.

• Security – Login failed events, this helps us to detect any brute force attacks that might occur.
• Compliance – Login logout activities helps you track the user’s login and logout activity on the server.

To take advantage of this data source integration and to learn more about alerts, reports, and dashboards, contact your Technical Account Manager (TAM). If you are not currently a Netsurion customer or partner, contact us to learn more.